FTC Sues Three Companies for Deceptive Marketing of Medical Discount Plans
My Ideal Social Networking Site Would Be...

Free Cruise Vacation Offer: Legit Or A Scam?

Readers who know me personally know that I am a huge cruise fan. My wife and I have sailed on 17 cruises during an 11-year span. Some of the voyagers were as short as five days; others as long as two weeks. We have sailed to numerous ports in Alaska, Bermuda, the Mediterranean, the Hawaiian islands, the Panama Canal, and of course the Caribbean (South, West, and East).

We have sailed on the well-known cruise lines: Carnival, Royal Caribbean, Norwegian, Princess, Holland America, Celebrity, MSC, and Costa. For about eight years, I was the webmaster for a cruise travel website for interracial families. During a prior job at a digital advertising agency, one of my clients was Celebrity Cruises. So, I am very familiar with the cruise industry.

Perhaps you have seen recently an offer for a free cruise. Or maybe a friend or family member is asking you to join them on a free cruise. With online scams and identity theft risks, some consumers are understandably wary of these free cruise offers. How can a consumer spot a valid offer from a scam?

Over at Cruise Critic, a popular website and online forum used by cruise vacation fanatics, there is a good article by Dan Askin explaining these "free" cruise vacation offers, and a couple of the companies operating them. Some of the fees and expenses cruise passengers will have to pay during their "free" cruise vacation:

  • Government taxes, fees,and port charges (e.g., a fee cruise lines pay per passenger to each port their ship visits)
  • Daily tips for your cabin steward, waiter, and waiter's assistant
  • Alcoholic drinks
  • Souvenirs and items bought at on-board shops
  • Shore excursions and tours

Find out if you also have to sit through a timeshare pitch. Also, know the company you are dealing with before you send any money. If the company name is unfamiliar, research it at one of the cruise fan websites (I have used Cruise Critic, Cruise411.com, and Cruise-Addicts.com) or the Better Business Bureau website for any reviews and/or complaints. You want to find reviews by consumers who have already sailed on the cruise line and/or ship in the offer. You might also check the travel section at ePinions.com.

About a cruise offer from a particular company, Askin wrote:

"Celebration Cruise Line is the actual name of the line on which you'll be sailing. Caribbean Cruise Line is not a cruise line at all, but the name of a wholesaler that's touting the free cruise. But, the difference between line and wholesaler seems to be blurry at best, with many, many complaints on sites like Cruise Critic, complaintsboard.com and ripoffreport.com conflating line and seller... As a travel wholesaler, Caribbean Cruise Line is licensed and bonded in the State of Florida... the charges against Caribbean Cruise Lines have been fast and furious -- consumers have had difficulties getting refunds, been subjected to aggressive sales tactics, discovered that salespeople had misrepresented cabin location... Florida's Division of Consumer Services (DCS) has record of at least 40 complaints..."

Many cruise lines based their marketing headquarters -- the business function that sells cabins to consumers -- in south Florida because that's where the ships depart for Caribbean port destinations. So, you may find the Florida DCS website helpful. Cruise Critic devotes a section of their online forum to Celebration Cruise Line.

In my experience, I always purchased a cruise vacation through a known, reputable travel agent. Why? I got a better price with a travel agent partly because I managed a cruise group. Plus, I let the travel agent do what they do best: deal with the cruise lines, airlines, and any travel wholesalers. I never bought a vacation from a travel wholesaler. Travel agents know the trustworthy travel wholesalers from the ones that aren't.

Which cruise line is my favorite? Which port destination is my favorite? Ha! Buy me a beer sometime and I may tell you.

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Michael Kukli

I don't know what people expect, there are no free meals. Getting a chance to see the world for a small fee is not something to take for granted. by the way, thanks for sharing this information with us.

virginia orthodontist

That depends on the agency that is being under with this offer.

Anonymous

Thanks for sharing the information. My sister is a fan of cruise travel too. My brother-in-law told her that they might embark on cruise travel vacation this year. Of course, she was so excited.

Israel Guide

Thank you so much for this information. It's so nice to have all this sharing, so useful and inspiring. I really appreciate the time and your effort you put to it. Great work, well done indeed!

B2B Marketing

Thanks for the very informative free cruise info. Who is buying timeshares anymore? I see them being sold on ebay for next to nothing.

Greg

With online scams and identity theft risks, some consumers are understandably wary of these free cruise offers. How can a consumer spot a valid offer from a scam?

George

Greg:

There are several ways to spot a scam:

1. Do business with reputable companies

2. Research the company with the Better Business Bureau or your state consumer protection agency

3. Everyone has a experienced friend or relative who cruises. Ask him or her

4. Read the fine print of the offer. This will usually "smoke out" deceptive offers, deals with hidden costs, and offers with unreasonable limitations

5. Check the bogosphere for reviews of the company or deal. Members at sites like cruisecritic.com and cruise-addicts.com are happy to share their experiences and answer questions

These are what came to me in 10 minutes. I am sure that there are more.

George
Editor
http://ivebeenmugged.typepad.com

Karen

There are lots of scam in web. It is always better not to deal with any unknown people.


Karen J. Bergquist
http://cruisedeals2u.com/

The comments to this entry are closed.