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American Adults Who Don't Use The Internet. Who They Are And Why

A few weeks ago, the Pew Research Center released the results of survey about adults in the United States that don't use the Internet. You're probably thinking: everyone uses the Internet. Right? Afterall, 64 percent of Americans have smartphones and 19 percent of them use their phones to go online.

Actually, a substantial chunk of the population doesn't go online. The Pew Research Center survey described American adults who don't use the Internet.

Overall, in 2015 about 15 percent of American adults don't use the Internet. Across the years, things have gotten better. The comparable figure in 2000 was 48 percent, and 24 percent in 2010. However, in 2015 equal portions of men (15 percent) and women (15 percent) don't use the Internet. The numbers vary more by race, age, income, and residence:

U.S. Adults% Don't Use The Internet
White
Black
Hispanic
Asian
14
20
18
5
Less than $30K
$30K - $49.9K
$50K - $74.9K
$75K or more
25
14
5
3
18 - 29
30 - 49
50 - 64
65 or older
3
6
19
39
Less than high school
High school
Some college
College graduates
33
23
9
4
Urban
Suburban
Rural
13
13
24

The 2015 findings are based upon three surveys of 5,005 adults in the United States. In 2013, Pew Research Center surveyed American adults who don't use the Internet:

Reason For Not Using The Internet% Adults
Not interested 21
Don't have a computer 13
Too difficult or frustrating 10
Don't know how / don't have the skills 8
Too old to learn 8
Don't have access 7
Too expensive 6
Don't need it / don't want it 6
Consider it a waste of time 4
Physically unable (e.g., poor eyesight, disabled) 4
Too busy / don't have the time 3
Worried about privacy / spam / spyware / hackers 3

Of these adults that don't use the Internet:

  • 44 percent have asked a friend or family member to look up something online for them,
  • 23 percent live in households were somebody else in that household uses the Internet, and
  • 14 percent used the Internet previously and stopped.

What to make of this? I look at the people who said Internet access is too expensive or they don't have access. While overall our country appears strong, there are areas of the country were citizens lack one or several services we all take for granted. There are Internet deserts, broadband deserts, banking deserts, public library deserts, and food deserts.

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