Last week, the ABC television network affiliate in Chicago reported that Peoples Gas has notified an undisclosed number of customers about a data breach. An employee at one of the utility's vendors accessed and used customers' personal information.
The vendor's employee attempted to apply for new credit cards using the stolen customer information. The employee has since been fired. Details about the breach were sparse. The utility did not announce the dates of the breach, nor explain steps to prevent a repeat occurrence with vendors. The utility notified affected customers by phone and by letter.
The utility warned affected customers to check their credit reports for fraudulent entries, to file a police report about any fraud, and to contact the illinois Attorney General's Office hotline (1-866-999-5630). Peoples Gas serves more than 800 thousand consumers in the city of Chicago.