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Verizon And Cox Media Disagree On Fees. Verizon FiOS Customers Lose Programming

Verizon FiOS and Cox Media Group have been uable to agree upon carriage fees, so Cox removed its programming on Thursday, Thanksgiving Day, from the Verizon FiOS television service. The Boston Globe reported that 400,000 homes in Massachusetts were affected. The change meant that Verizon FiOS customers were unable to watch Fox movies, N.F.L. football including the Thanksgiving day game between the Dallas Cowbys and Philadelphia Eagles, and programming by the local Fox affiliate in Boston.

Cox Media Group has revenues of about $1.7 billion. It ownes eight daily Newspapers, 16 non-daily Newspapers, 14 television stations, ten AM radio stations, and 47 FM radio stations. It operates 10 television markets reaching 30+ million viewer, and 11 radio markets reaching about 14 million listeners.

A Verizon FiOS customer shared the company's notice (click to view larger version):

Verizon FiOS notice about Fox 25 programming

Verizon Wireless customers can still watch N.F.L. programming using the service's mobile app (click to view larger image):

NFL programming available via Verizon Wireless mobile app

This was a "mugging" of consumers. Customers were understandably angry about the loss of programming, and some threatened to cancel (click to view larger image):

Tweets by customers about Verizon FiOS loss of programming

What are your opinions of this? Did you switch to the paid Verizon Wireless app, or cancel Verizon FiOS service?


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